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社交媒体数据监测与绩效分析工具

该技能是全平台社媒投放 / 内容绩效专业分析工具,支持 Instagram、Facebook、Twitter/X、LinkedIn、TikTok 多平台,自动计算互动率、点击率、ROI、CPC、CPM 等核心指标,对标行业基准做评级;可识别爆款 / 低效内容、定位问题、输出优化建议,用于社媒复盘、投放优化、竞品对标、预算调整,实现数据驱动的社媒运营决策。 ——核心使用注意事项 1.输入数据完整性校验:必须提供平台、每条帖子的点赞 / 评论 / 触达;分享、收藏、点击、投放花费为可选;需确保触达>0、数据非负、时间区间合理,避免计算异常。 2.指标计算严格遵循公式:互动率 =(点赞 + 评论 + 分享 + 收藏)÷ 触达 ×100%;ROI、CPC、CPE、CPM 严格3.使用内置公式,同时做结果校验(互动率<100%、ROI 与花费匹配)。 4.平台基准对标:严格匹配各平台平均 / 良好 / 优秀基准线(TikTok 整体互动率最高,Facebook、X 偏低),避免跨平台直接横向对比,按平台单独评级。 5.价值估算规则:互动价值采用统一标准(点赞$0.5、评论$2、分享$5、收藏$3、点击 $1.5),ROI 基于该估值计算,可用于投放效果评估与预算决策。 6.输出结构规范:输出包含整体指标、单帖明细、基准对比、排名、可执行优化建议;问题触发场景(互动率偏低、涨粉停滞、曝光高互动低)需给出对应诊断。 7.适用边界区分:本技能专注数据计算、绩效复盘与对标,内容创作使用social‑content;全域营销分析使用campaign‑analytics;可联动内容策略、营销背景技能做深度优化。 8.工具使用规范:可通过内置脚本批量计算指标、生成完整分析报告;优先基于真实数据,避免空值、异常数据导致分析失真。

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Skill 内容

--- name: social-media-analyzer description: Social media campaign analysis and performance tracking. Calculates engagement rates, ROI, and benchmarks across platforms. Use for analyzing social media performance, calculating engagement rate, measuring campaign ROI, comparing platform metrics, or benchmarking against industry standards. triggers: - analyze social media - calculate engagement rate - social media ROI - campaign performance - compare platforms - benchmark engagement - Instagram analytics - Facebook metrics - TikTok performance - LinkedIn engagement --- # Social Media Analyzer Campaign performance analysis with engagement metrics, ROI calculations, and platform benchmarks. --- ## Table of Contents - [Analysis Workflow](#analysis-workflow) - [Engagement Metrics](#engagement-metrics) - [ROI Calculation](#roi-calculation) - [Platform Benchmarks](#platform-benchmarks) - [Tools](#tools) - [Examples](#examples) --- ## Analysis Workflow Analyze social media campaign performance: 1. Validate input data completeness (reach > 0, dates valid) 2. Calculate engagement metrics per post 3. Aggregate campaign-level metrics 4. Calculate ROI if ad spend provided 5. Compare against platform benchmarks 6. Identify top and bottom performers 7. Generate recommendations 8. **Validation:** Engagement rate < 100%, ROI matches spend data ### Input Requirements | Field | Required | Description | |-------|----------|-------------| | platform | Yes | instagram, facebook, twitter, linkedin, tiktok | | posts[] | Yes | Array of post data | | posts[].likes | Yes | Like/reaction count | | posts[].comments | Yes | Comment count | | posts[].reach | Yes | Unique users reached | | posts[].impressions | No | Total views | | posts[].shares | No | Share/retweet count | | posts[].saves | No | Save/bookmark count | | posts[].clicks | No | Link clicks | | total_spend | No | Ad spend (for ROI) | ### Data Validation Checks Before analysis, verify: - [ ] Reach > 0 for all posts (avoid division by zero) - [ ] Engagement counts are non-negative - [ ] Date range is valid (start < end) - [ ] Platform is recognized - [ ] Spend > 0 if ROI requested --- ## Engagement Metrics ### Engagement Rate Calculation ``` Engagement Rate = (Likes + Comments + Shares + Saves) / Reach × 100 ``` ### Metric Definitions | Metric | Formula | Interpretation | |--------|---------|----------------| | Engagement Rate | Engagements / Reach × 100 | Audience interaction level | | CTR | Clicks / Impressions × 100 | Content click appeal | | Reach Rate | Reach / Followers × 100 | Content distribution | | Virality Rate | Shares / Impressions × 100 | Share-worthiness | | Save Rate | Saves / Reach × 100 | Content value | ### Performance Categories | Rating | Engagement Rate | Action | |--------|-----------------|--------| | Excellent | > 6% | Scale and replicate | | Good | 3-6% | Optimize and expand | | Average | 1-3% | Test improvements | | Poor | < 1% | Analyze and pivot | --- ## ROI Calculation Calculate return on ad spend: 1. Sum total engagements across posts 2. Calculate cost per engagement (CPE) 3. Calculate cost per click (CPC) if clicks available 4. Estimate engagement value using benchmark rates 5. Calculate ROI percentage 6. **Validation:** ROI = (Value - Spend) / Spend × 100 ### ROI Formulas | Metric | Formula | |--------|---------| | Cost Per Engagement (CPE) | Total Spend / Total Engagements | | Cost Per Click (CPC) | Total Spend / Total Clicks | | Cost Per Thousand (CPM) | (Spend / Impressions) × 1000 | | Return on Ad Spend (ROAS) | Revenue / Ad Spend | ### Engagement Value Estimates | Action | Value | Rationale | |--------|-------|-----------| | Like | $0.50 | Brand awareness | | Comment | $2.00 | Active engagement | | Share | $5.00 | Amplification | | Save | $3.00 | Intent signal | | Click | $1.50 | Traffic value | ### ROI Interpretation | ROI % | Rating | Recommendation | |-------|--------|----------------| | > 500% | Excellent | Scale budget significantly | | 200-500% | Good | Increase budget moderately | | 100-200% | Acceptable | Optimize before scaling | | 0-100% | Break-even | Review targeting and creative | | < 0% | Negative | Pause and restructure | --- ## Platform Benchmarks ### Engagement Rate by Platform | Platform | Average | Good | Excellent | |----------|---------|------|-----------| | Instagram | 1.22% | 3-6% | >6% | | Facebook | 0.07% | 0.5-1% | >1% | | Twitter/X | 0.05% | 0.1-0.5% | >0.5% | | LinkedIn | 2.0% | 3-5% | >5% | | TikTok | 5.96% | 8-15% | >15% | ### CTR by Platform | Platform | Average | Good | Excellent | |----------|---------|------|-----------| | Instagram | 0.22% | 0.5-1% | >1% | | Facebook | 0.90% | 1.5-2.5% | >2.5% | | LinkedIn | 0.44% | 1-2% | >2% | | TikTok | 0.30% | 0.5-1% | >1% | ### CPC by Platform | Platform | Average | Good | |----------|---------|------| | Facebook | $0.97 | <$0.50 | | Instagram | $1.20 | <$0.70 | | LinkedIn | $5.26 | <$3.00 | | TikTok | $1.00 | <$0.50 | See `references/platform-benchmarks.md` for complete benchmark data. --- ## Tools ### Calculate Metrics ```bash python scripts/calculate_metrics.py assets/sample_input.json ``` Calculates engagement rate, CTR, reach rate for each post and campaign totals. ### Analyze Performance ```bash python scripts/analyze_performance.py assets/sample_input.json ``` Generates full performance analysis with ROI, benchmarks, and recommendations. **Output includes:** - Campaign-level metrics - Post-by-post breakdown - Benchmark comparisons - Top performers ranked - Actionable recommendations --- ## Examples ### Sample Input See `assets/sample_input.json`: ```json { "platform": "instagram", "total_spend": 500, "posts": [ { "post_id": "post_001", "content_type": "image", "likes": 342, "comments": 28, "shares": 15, "saves": 45, "reach": 5200, "impressions": 8500, "clicks": 120 } ] } ``` ### Sample Output See `assets/expected_output.json`: ```json { "campaign_metrics": { "total_engagements": 1521, "avg_engagement_rate": 8.36, "ctr": 1.55 }, "roi_metrics": { "total_spend": 500.0, "cost_per_engagement": 0.33, "roi_percentage": 660.5 }, "insights": { "overall_health": "excellent", "benchmark_comparison": { "engagement_status": "excellent", "engagement_benchmark": "1.22%", "engagement_actual": "8.36%" } } } ``` ### Interpretation The sample campaign shows: - **Engagement rate 8.36%** vs 1.22% benchmark = Excellent (6.8x above average) - **CTR 1.55%** vs 0.22% benchmark = Excellent (7x above average) - **ROI 660%** = Outstanding return on $500 spend - **Recommendation:** Scale budget, replicate successful elements --- ## Reference Documentation ### Platform Benchmarks `references/platform-benchmarks.md` contains: - Engagement rate benchmarks by platform and industry - CTR benchmarks for organic and paid content - Cost benchmarks (CPC, CPM, CPE) - Content type performance by platform - Optimal posting times and frequency - ROI calculation formulas ## Proactive Triggers - **Engagement rate below platform average** → Content isn't resonating. Analyze top performers for patterns. - **Follower growth stalled** → Content distribution or frequency issue. Audit posting patterns. - **High impressions, low engagement** → Reach without resonance. Content quality issue. - **Competitor outperforming significantly** → Content gap. Analyze their successful posts. ## Output Artifacts | When you ask for... | You get... | |---------------------|------------| | "Social media audit" | Performance analysis across platforms with benchmarks | | "What's performing?" | Top content analysis with patterns and recommendations | | "Competitor social analysis" | Competitive social media comparison with gaps | ## Communication All output passes quality verification: - Self-verify: source attribution, assumption audit, confidence scoring - Output format: Bottom Line → What (with confidence) → Why → How to Act - Results only. Every finding tagged: 🟢 verified, 🟡 medium, 🔴 assumed. ## Related Skills - **social-content**: For creating social posts. Use this skill for analyzing performance. - **campaign-analytics**: For cross-channel analytics including social. - **content-strategy**: For planning social content themes. - **marketing-context**: Provides audience context for better analysis.

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